Your stay in this living space will be covered by our StayProtection package with Stay Benefits included! Read more
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Every time you rent through Flatio, you're automatically covered by our StayProtection package.
By booking this living space, you'll also enjoy extended protection in the form of Stay Benefits - a unique offering backed by AXA! Here's what such packaging includes:
Lisbeyond usually responds to messages within 7 hours .
Once you send a booking request, the host is notified that you are interested in their listing. From that moment, they have 24 hours to approve or reject your booking.
Hosts are mainly interested in the profile of their guest. Do not forget to fill in all necessary information, add your profile picture, or even make a short video about yourself. Doing that will make you more attractive for the owner and your booking will more likely get approved.
You can take a look at the contract in advance and online with every listing. After you sign it, you will find it in the application My Housing.
While arranging a contract on Flatio, you do not have to worry that it could be disadvantageous for you. Our contracts are made so that we avoid all problems! All of them are the same, used by all the hosts on Flatio.
Ihre Zeit ist kostbar. Deshalb haben wir unsere Plattform um eine virtuelle Besichtigungsmöglichkeit erweitert, mit der Sie einige der auf Flatio gelisteten Unterkünfte bequem von zu Hause aus besichtigen können.
Wenn für die von Ihnen gewählte Unterkunft keine virtuelle Besichtigung möglich ist, können Sie unter den Vermieter kontaktieren und ihn fragen, ob er bereit ist, Ihnen eine persönliche Besichtigung der Mieteinheit zu ermöglichen.
Für den Fall, dass Sie einziehen und die gemietete Unterkunft nicht mit den Angaben auf Flatio übereinstimmt, informieren Sie uns so schnell wie möglich!
Wenn die Bedingungen für den Rücktritt erfüllt sind und der Vermieter das Problem nicht sofort beheben kann, haben Sie die Möglichkeit, bei voller Rückerstattung vom Mietvertrag zurückzutreten. Außerdem helfen wir Ihnen aktiv bei der Suche nach einer alternativen Unterkunft und bleiben an Ihrer Seite, bis alles vollständig geklärt ist.
Die Bedingungen und alle Details zu unserer Einzugsgarantie können Sie unter in diesem Artikel unseres Help Centers nachlesen.
How you can cancel a booking varies depending on what stage the booking is in.
Is your booking request still waiting for host approval? Then you can simply cancel it directly from your My Housing web app!
However, suppose the owner has already approved your booking request, and you are no longer interested in it. In that case, you can still cancel the booking before you sign the lease agreement. Just consider that you should do this only in essential cases. Because when the host accepts your booking, the living space is stopped being advertised, and they can lose the chance to rent their property to someone else.
Do you have an approved booking and also a valid agreement? In order to cancel your booking, contact Flatio customer support well in advance of your contract beginning (the specific time and amount of refund depends on the type of cancelation policy).
What will you get?
Tips for traveling as a digital nomad
All the Flatio benefits for free
Special listings for special prices - only for registered people!
Very shortly after signing the contract with Flatio the landlords contacted me and asked for a deposit and cleaning fees, both of which were specifically not included in the contract. They pushed, but finally backed down after Flatio talked to them.
When the day of departure approached, they asked me what time I was leaving, and when I said around 16:00 (contract states you have the apartment until 17:00), they claimed check out was 11:00, and they had someone else moving in at 16:00. Completely irresponsible and unethical to promise someone a checkin before the previous tenant's contract has expired. They once again backed down when I pointed this out.
If you still want to stay here, note there is absolutely no closet space, no wardrobes and no chest of drawers. Apparently they expect people to live out of their suitcases. The apartment is spacious, and each bedroom could have either a wardrobe or chest of drawers if they would just spend a few euros.
Also note the shower does not work the way it should, and they were informed of this by a maintenance person three weeks ago and as of the time of my leaving had not done anything about it.
Despite the excellent location I would not deal with these people again.
Even if you have no interest in visiting the very high end shops of the Avenida da Liberdade, this is still a really great location because it is 20-25 walk to so many other great neighborhoods in Lisbon.
The Bettina Corallo chocolate shop in Principe Real probably has the best chocolate in Lisbon. The Saturday farmer's market in that neighborhood is also excellent. Both just a 10-15 minute walk.